QUALITY & COMPLIANCE MANAGER
Based – Kings Court, Bristol
Salary – £45,980 to £49,420
At Ara we are seeking an enthusiastic, inspiring, and experienced Quality & Compliance Manager to join our team based in Bristol. The successful postholder will drive the companywide policies and quality assurance agenda. You will ensure that we are compliant within our Recovery Support Charity.
At Ara, we want to offer more than just a good salary. We are committed to providing an excellent and inclusive culture, development opportunities and training, support through challenging work, and much more.
This role is key to ensuring our services remain in line with our purpose, and ultimately supporting our commitment to beneficiaries, staff, the Board of Trustees, and commissioners including GambleAware, NHS England and Bristol City Council.
Ideal candidate
Due to the wide remit of this role, we are looking for a Quality, Risk and Compliance professional who is highly motivated, with a passion for all things compliance. You need to be results-driven, whilst effectively communicating and influencing at all levels, liaising with key stakeholders, both internally and externally. The right candidate will share our values and ethos for success and have our services users at the heart of what we do.
You will have a bachelor’s degree in law, business administration, or a similar discipline, and have experience working as a Quality & Compliance Manager (or similar), ideally in a charity.
Skills and knowledge required include being proficient in industry trends, compliance laws and regulations, risk management and audit processes. You must be analytical, enjoying problem-solving, and have a good knowledge of H&S legislation, ISO, GDPR and how to best manage quality and compliance projects.
Some of the key tasks for this role include:
- Supervise all business processes that involve compliance and regulations, including dealing with the regulators.
- Carry operational audits to find gaps in the current strategies, investigating then rectifying with timely actions where required.
- Evaluate audit findings and prepare comprehensive audit reports, highlighting risks.
- Establish a Quality Management System, which provides a framework for setting and achieving measurable Q&C objectives.
- Advise internal management and business partners on the implementation of quality and compliance programs and developing risk management strategies.
- Conduct regular GAP analysis on new and updated controls and best practices.
- Run appropriate training programs for employees on compliance laws and regulations.
- Be Ara’s Company Secretary, ensuring compliance with financial, legal, and corporate governance, and liaising with legal professionals.
- Oversee Ara’s sustainability and ESG ambitions.
- Work with the Finance Director to establish and review annual budgets and provide cost plans to support decision making.
- Carry out all typical line management responsibilities of any future staff who may report into this role.
In return we offer:
- A competitive and benchmarked salary.
- A 35-hour working week to promote a healthy work-life balance, with flexible working.
- Up to 32 days annual leave, in addition to all UK bank holidays.
- A pension scheme, comprehensive training, and a 24hr Employee Assistance Program.
- Meaningful and fulfilling work that makes a real difference to some of the most vulnerable people in our society.
To apply, please email recruitment@recovery4all.co.uk with your up to date CV and covering letter, explaining why you wish to work for Ara, what transferable skills you can bring to the role and what you see may be the biggest challenges within the first year of the role.
Closing date for applications – Friday 22nd March 2024. (but applications will be considered as they come in, as we are keen to fill this post without unnecessary delay).
If shortlisted, first stage will be a 15-minute phone interview.
If you wish to ask any questions about the role or simply to arrange an informal chat, please call us on 0330 1340 286.
For more information about Ara, please visit www.recovery4all.co.uk