English:

We have immediate need for a Counsellor, working within our gambling service. This position is Full-time 35 hours per week over 5 days with hours to include 2 evenings.

Location: South Wales
Salary: £36,037
Contract: Permanent
Department: Gambling Services

To take the role of Counselling Practitioner within Ara’s gambling services. Providing individual counselling, by telephone, Teams and face to face for clients affected by harmful gambling. Working to Ara’s gambling service guidelines, providing counselling interventions for self-referred clients to the service. Counsellor needs to be based in South Wales with Welsh speaking being essential.

Some of the key tasks for this role include to:

• Provide individual counselling to clients affected by harmful gambling within the treatment structure outlined by Ara’s gambling service.
• Ensure appropriate systems are in place to collect relevant data following client contact and maintain records to meet organisational needs.
• Undertaking risk management processes and the assessment of risk.
• Develop risk management plans and share information as appropriate in the best interest of the Client and the organisation.

In return we offer:

• A competitive and benchmarked salary.
• A 35-hour working week to promote a healthy work-life balance, with flexible working.
• Up to 32 days annual leave, as well as all UK bank holidays.
• A pension scheme, comprehensive training, and a 24hr Employee Assistance Program.
• Meaningful and fulfilling work that makes a real difference to some of the most vulnerable people in our society.

Closing date for applications: Friday 2nd January 2026
Interviews: Wednesday 21st January 2026

For the full job description please click here.

Cymraeg:

Rydym ni angen Cwnselydd ar unwaith, i weithio o fewn ein gwasanaeth gamblo. Mae’r swydd hon yn swydd llawn amser 35 awr yr wythnos yn cynnwys 2 noswaith.

Lleoliad: Dde Cymru
Cyflog: £36,037
Cytundeb: Parhaol
Adran: Gwasanaethau Gamblo

Cymryd rôl Ymarferydd Cwnsela o fewn gwasanaethau gamblo Ara. Darparu cwnsela unigol, dros y ffôn ac wyneb yn wyneb i gleientiaid sydd wedi’u heffeithio gan gamblo niweidiol. Gweithio i ganllawiau gwasanaeth gamblo Ara, gan ddarparu ymyriadau cwnsela ar gyfer pob cleient sy’n cyfeirio eu hunain at y gwasanaeth. Mae angen i’r Cwnselydd fod wedi’i leoli yn Dde Gymru, ac mae siarad Cymraeg yn hanfodol.

Mae rhai o’r tasgau allweddol ar gyfer y rôl hon yn cynnwys:

• Darparu cwnsela unigol i gleientiaid sydd wedi’u heffeithio gan gamblo niweidiol o fewn y strwythur triniaeth a amlinellir gan Wasanaeth Gamblo Ara.
• Sicrhau bod systemau priodol ar waith i gasglu data perthnasol yn dilyn cyswllt cleient a chynnal cofnodion i ddiwallu anghenion sefydliadol
• Ymgymryd â phrosesau rheoli risg ac asesu risg.
• Datblygu cynlluniau rheoli risg a rhannu gwybodaeth fel y bo’n briodol er budd gorau’r Cleient a’r sefydliad.

Yn gyfnewid rydym ni’n cynnig:

•Cyflog cystadleuol ac wedi’i feincnodi.
•Wythnos waith 35 awr i hyrwyddo cydbwysedd iach rhwng bywyd a gwaith, gyda gweithio hyblyg.
•Hyd at 32 diwrnod o wyliau blynyddol, yn ogystal â holl wyliau banc y DU.
•Cynllun pensiwn, hyfforddiant cynhwysfawr, a Rhaglen Cymorth i Weithwyr 24 awr.
•Gwaith ystyrlon a boddhaus sy’n gwneud gwahaniaeth gwirioneddol i rai o’r bobl fwyaf agored i niwed yn ein cymdeithas.

Dyddiad cau ar gyfer ceisiadau: Dydd Gwener 2 Ionawr 2026
Cyfweliadau: Dydd Mercher 21 Ionawr 2026

Cliciwch yma am ddisgrifiad y swydd.