I am pleased to welcome you to our annual impact report. This year, we saw a 13% increase in services and launched a new housing pilot with the Ministry of Justice. We expanded our safer gambling services across Wales and established a new presence in Swindon. As I mark my first anniversary as Chair, I thank our colleagues, volunteers, and Board of Trustees for their dedication. Our auditors commend our operational and financial management, thanks to CEO Graham England and Director of Finance Andrew Ridley. Our new Chief Operations Director will ensure continued excellence in governance and services.

Thank you for your support.

Simon Thompson
Chair, ARA Board of Trustees