Client Placement Officer

We have a need for a Housing Placement Officer (Central Services 1 Grade).
This position is full-time (35 hours per week)

Based – Kings Court Bristol
Salary – £24,658

The role of the Pathway 4 Client Placement Officer is to provide administrative oversight for
all referred clients to the pathway, and ensure swift, trauma-informed placements into
Pathway 4 accommodation for some of the most vulnerable people in our society. The post-holder will lead on coordinating referrals on the Housing Support Register and liaising with clients, Ara and partner agencies to ensure prompt assessment and admission. The Pathway 4 Client Placement Officer is responsible for ensuring that the Prep, Change and Abstinent waiting lists are monitored constantly and updated in real-time, to reflect all client referral actions.


Through managing the admission elements of the Ara Housing Service and working with the
Deputy Manager accountable for Pathway placements, the placements officer will ensure
that Ara meets their commissioned KPIs around void times and occupancy. The successful candidate will have an excellent knowledge and understanding of MS Excel, advanced IT literacy skills and be comfortable with manipulating data and generating reports for informed decision making.

Some of the key tasks for this role include:

  • Use the Housing Support Register (HSR) to identify Service Users eligible for Ara, The Junction Project, and The Bridge project’s housing services.
  • Close monitoring of the HSR waiting lists for clients, and work with partners to ensure the best/swiftest placements for homeless clients in recovery from substance misuse.
  • Promote the service through building positive relationships with current, potential referrers and Service Users.
  • Work from other locations – eg our Partners’ offices, Turning Point offices, in the community, etc ensuring a joined-up pathway approach to assessments and admissions.

Application deadline: 5pm Friday August 1 2025 but we may interview before then based
on applications. Please ensure you apply with CV and cover letter as we will not review
your application without both being included.

Please click here for job specification.

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